International Shipping and Return Terms
SHIPPING ABROAD
Your shipping fee for purchases varies according to the country and the number of products. You can see the cargo amount by selecting the country in the cart or on the purchasing screen. With our contracted cargo companies, we deliver anywhere in the world within 1 week to 10 days. (Delivery time may vary depending on your shipping preference.)
On Buykanat.com, you can pay for your orders to your overseas delivery address with credit card or debit card.Your basket amount is calculated from the exchange rate valid on the day you place your order.
You have the right to return your orders to your abroad address, but you do not have the right to change. If you are dissatisfied with your product, first of all, contacting our customer service to report the problem will help us to prevent the same situation from repeating your next shopping. The product you will return must have undamaged package, not used, damaged as a result of usage error, and its resalability feature must be intact. Returned product; You must send it with all the accessories shipped with it. The courier company you receive for your shipment is mandatory, and you cannot send with any shipping company you prefer. In order for the returned package to be clearer in the cargo operation, we recommend that you choose the English Return Form and place it in your package pocket so that it does not fall off the package. The cost of returning your return cargo belongs to you (the customer).
NOTE: For international shipments, the costs of the returned packages belong to the buyer. The costs are deducted from the order total and the remaining amount is refunded.
You can send a return with the courier company you received.
To get information from our Customer Service; +90 850 255 68 68
E-MAIL: buykanat@kanat.com
In order for your product price to be refunded, your package must have reached our company. When the arrival record of your package is viewable on our system, your payment will be made excluding shipping costs. Although rare, there is a possibility that packages sent abroad will be subject to customs in the country of destination. In such a case, the customs officers will contact you and inform you about what to do to receive your package. Customs fees may vary depending on your order and country. Buykanat.com does not accept any responsibility if the products it sends are stuck to customs, in case the shipments are stuck to customs, the responsibility belongs to the customer.
Your shipping fee for purchases varies according to the country and the number of products. You can see the cargo amount by selecting the country in the cart or on the purchasing screen. With our contracted cargo companies, we deliver anywhere in the world within 1 week to 10 days. (Delivery time may vary depending on your shipping preference.)
On Buykanat.com, you can pay for your orders to your overseas delivery address with credit card or debit card.Your basket amount is calculated from the exchange rate valid on the day you place your order.
You have the right to return your orders to your abroad address, but you do not have the right to change. If you are dissatisfied with your product, first of all, contacting our customer service to report the problem will help us to prevent the same situation from repeating your next shopping. The product you will return must have undamaged package, not used, damaged as a result of usage error, and its resalability feature must be intact. Returned product; You must send it with all the accessories shipped with it. The courier company you receive for your shipment is mandatory, and you cannot send with any shipping company you prefer. In order for the returned package to be clearer in the cargo operation, we recommend that you choose the English Return Form and place it in your package pocket so that it does not fall off the package. The cost of returning your return cargo belongs to you (the customer).
NOTE: For international shipments, the costs of the returned packages belong to the buyer. The costs are deducted from the order total and the remaining amount is refunded.
You can send a return with the courier company you received.
To get information from our Customer Service; +90 850 255 68 68
E-MAIL: buykanat@kanat.com
In order for your product price to be refunded, your package must have reached our company. When the arrival record of your package is viewable on our system, your payment will be made excluding shipping costs. Although rare, there is a possibility that packages sent abroad will be subject to customs in the country of destination. In such a case, the customs officers will contact you and inform you about what to do to receive your package. Customs fees may vary depending on your order and country. Buykanat.com does not accept any responsibility if the products it sends are stuck to customs, in case the shipments are stuck to customs, the responsibility belongs to the customer.
Contact Form
The messages you send reach us instantly and are answered as soon as possible. Please make sure your contact information is correct.