BUYKANAT PERSONAL DATA PROTECTION AND PROCESSING POLICY

Kanat Dış Ticaret Danışmanlık San. Ve Tic. Ltd. Şti. ("Buykanat"), we attach importance to the security of your personal data that we process as the data controller defined in the Law on Protection of Personal Data No.6698. Therefore, we would like to inform you about the processing of your personal data.

PURPOSE OF PROCESSING YOUR PERSONAL DATA

Your personal data is processed in accordance with the Personal Data Protection Law No.6698 and secondary regulations for the following purposes and legal reasons:

Customer Service: We provide customer service from our call center in order to facilitate purchasing and to meet your requests regarding the services we offer. Your personal data that you share with our customer service employees during communication is processed in order to respond to your request.

Member Account Transactions: By becoming a member of Buykanat, you can easily manage purchases, search preferences and use our website more efficiently. If you create a member account, the personal data you share are processed in order to make the most of your member account.

Communication: We can communicate with you for various purposes using the personal data you provide to Buykanat. The main ones are the completion of your purchases, sending reminder and warning messages and replying to your request.

Legal Obligations: In case your personal data is required by any legislative provisions to which Buykanat is subject or legally requested by a public institution or organization; It can be processed, transferred and stored for the period stipulated in the relevant legislation or required for the purpose.

Resolution of Disputes: Buykanat may process your personal data and share it with the relevant legal authorities and legal advisors in order to prove that it has carried out legal procedures and fulfills its legal obligations in future disputes and to resolve disputes.

Improving Services and Customer Satisfaction: Your personal data are processed for the purpose of conducting analytical studies to improve your website experience, evaluating your requests, complaints and suggestions, and taking actions to increase customer satisfaction and service quality. In addition, the publication of your shopping evaluations and comments on the website can be carried out within the legitimate interests of Buykanat. The purpose of the reviews, which you can publish anonymously, depending on your preference, is to inform other users about your shopping experience.

Marketing / Advertising: Buykanat may use your information for various advertising and marketing activities if you give your explicit consent. In this context, your personal data can be processed for the purpose of creating a potential customer record, informing you about campaigns and opportunities, carrying out profiling, targeting and advertising activities, and presenting the most appropriate offers to your past preferences and tastes. Your personal data will not be processed for these purposes in cases where you do not consent to marketing activities or you withdraw your consent.

LEGAL REASONS FOR THE PROCESSING OF YOUR PERSONAL DATA

Buykanat processes personal data in the presence of at least one of the legal reasons included in the Law. The legal grounds on which the personal data processing purposes stated above are based are as follows:

• Purchase transactions, customer services and member account transactions are carried out based on the legal reason for the establishment or execution of a contract specified in Article 5/2 (c) of the Law.
• The data processing activities we carry out in order to fulfill our legal obligations are based on the legal reason specified in the provision of Article 5/2 (ç) of the Law.
• The cases where personal data are processed for the resolution of disputes are based on the legal reason for the establishment, use or protection of a right specified in Article 5/2 (e) of the Law.
• Marketing and advertising activities can be carried out based on the legal reason of explicit consent specified in Article 5/1 of the Law.
• Activities based on the improvement of services and customer satisfaction and communication purposes are carried out on the basis of the legitimate interest legal grounds regulated under Article 5/2 (f) of the Law.

TRANSFER OF PERSONAL DATA

For the purpose of completing and managing your purchases on the Buykanat website, it shares your personal data with the cargo company in Turkey or abroad to the extent necessary.

In addition, your personal data can be shared with Buykanat's business partners, suppliers from whom it has procured external services and relevant public institutions and organizations if requested within the scope of fulfilling legal obligations within the framework of the conditions specified in Articles 8 and 9 of the Law. If you have given your consent to the processing of your personal data for the purpose of carrying out marketing, profiling and advertising activities, it is possible to transfer data to our solution partners who perform the said activities on behalf of Buykanat.

COLLECTION METHODS OF PERSONAL DATA

Buykanat can collect your personal data within the scope of the services offered to you and the above-mentioned data processing purposes, Buykanat provides your personal data electronically through the call center and e-mail channels, membership registration forms on the website, web analysis tools or e-mails you have sent to Buykanat mail address and customer service telephone line. In addition, your personal data are obtained through the cookies used on the website.

For detailed information on cookies, read the Cookie Policy.

YOUR RIGHTS AS A DATA OWNER

By applying to Buykanat as data owner;

• Learning whether your personal data is being processed,
• If your personal data has been processed, to request information regarding this,
• Learning the purpose of processing your personal data and whether they are used appropriately for their purpose,
• To know the third parties in the country or abroad to whom your personal data has been transferred,
• To request correction of your personal data in case of incomplete or incorrect processing and to request notification of the transactions made within this scope to third parties to whom your personal data has been transferred,
• To request the deletion or destruction of your personal data in the event that the reasons requiring its processing disappear, despite the fact that it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws, and to request the third parties to whom your personal data has been transferred,
• Object to the occurrence of a result against you by analyzing your processed data exclusively through automated systems,
• In the event that you suffer damage due to unlawful processing of your personal data, you have the right to demand the compensation of the damage.

If you submit your requests regarding your rights listed above to Buykanat in accordance with the application procedures stipulated in the Communiqué on Application Procedures and Principles to the Data Officer, Buykanat will conclude your request free of charge as soon as possible (within 30 (thirty) days at the latest). However, if the transaction requires an additional cost, Buykanat may charge the fee in the tariff determined by the Personal Data Protection Board.

You can find more detailed information about the processing of your personal data by Buykanat and ensuring data security from Buykanat Personal Data Protection and Processing Policy.