Политика конфиденциальности

BUY KANAT PRIVACY POLICY

THE PURPOSE OF THE PRIVACY POLICY

Kanat Dış Ticaret Danışmanlık San. Ve Tic. Ltd. Şti. ("Buykanat") attaches great importance to the protection of the privacy and personal data of website visitors and mobile application users (hereinafter referred to as "User"). First of all, Buykanat takes all technical and administrative measures to comply with the provisions of the legislation it is subject to, including T.C. Constitution and the Law on the Protection of Personal Data No. 6698 ("Law"). It aims to explain what rights users have.

By using Buykanat website and mobile application, the user consents to the processing of their personal data as described in this Privacy Policy. In cases where the personal data belonging to someone else is shared by the User, it is assumed that the consent of the data owner has been obtained by the User and that the information is given. If you do not agree to the collection, use and sharing of your personal data in this way, please do not use the Buykanat website and mobile application.

Buykanat will be able to provide links to third party websites, portals or mobile applications. Buykanat does not bear any responsibility for the privacy policies and contents of these sites.

PROCESSING OF PERSONAL DATA
GENERAL PRINCIPLES

Buykanat acts in accordance with the following general principles set out in Article 4 of the Law in the processing of personal data obtained through the website, call center and e-mail:

Compliance with the law and good faith
Being accurate and up-to-date when necessary
Processing for specific, explicit and legitimate purposes
Being connected, limited and measured with the purpose for which they are processed
Being kept for the period stipulated in the relevant legislation or required for the purpose for which they are processed.

Detailed information on general principles can be found in Buykanat Personal Data Protection and Processing Policy.

PERSONAL DATA PROCESSING PURPOSES

Buykanat User's personal data are processed in accordance with the Law and secondary regulations for the following purposes:

Customer Service: We provide customer service from our call center in order to facilitate the reservation process and to meet your requests regarding the services we offer. Your personal data that you share during communication with our customer service employees is processed in order to respond to your request.

Member Account Transactions: By becoming a member of Buykanat, you can easily manage purchases, search preferences and use our website more efficiently. If you create a member account, the personal data you share are processed in order to make the most of your member account.

Communication: We can communicate with you for various purposes using the personal data you provide to Buykanat. The main ones are the completion of your purchases, sending reminder and warning messages and replying to your request.

Legal Obligations: In case your personal data is required by any legislative provisions to which Buykanat is subject or legally requested by a public institution or organization; It can be processed, transferred and stored for the period stipulated in the relevant legislation or required for the purpose.

Resolution of Disputes: Buykanat may process your personal data and share it with the relevant legal authorities and legal advisors in order to prove that it has carried out legal procedures and fulfills its legal obligations in future disputes and to resolve disputes.

Improving Services and Customer Satisfaction: Your personal data are processed for the purpose of conducting analytical studies to improve your website experience, evaluating your requests, complaints and suggestions, and taking actions to increase customer satisfaction and service quality. In addition, within the scope of evaluating and finalizing your requests, complaints and suggestions, your personal data you share with us through our call center and e-mail address are processed to the extent necessary according to the content of the request, complaint and suggestion, and can be shared with our suppliers and business partners if necessary. In this context, it can also be processed to contact you when necessary. The publication of your shopping reviews and comments on the website can also be carried out within the legitimate interests of Buykanat. The purpose of the reviews, which you can publish anonymously, depending on your preference, is to inform other users about your shopping experience.

Marketing / Advertising: Buykanat may use your information for various advertising and marketing activities if you give your explicit consent. In this context, your personal data can be processed for the purpose of creating a potential customer record, informing you about campaigns and opportunities, carrying out profiling, targeting and advertising activities, and presenting the most appropriate offers to your past preferences and tastes. Your personal data will not be processed for these purposes in cases where you do not consent to marketing activities or you withdraw your consent.

LEGAL REASONS FOR THE PROCESSING OF YOUR PERSONAL DATA

Buykanat processes personal data in the presence of at least one of the legal reasons included in the Law. The legal grounds on which the personal data processing purposes stated above are based are as follows:

Purchasing transactions, customer services and member account transactions are carried out on the basis of the legal reason for the establishment or execution of a contract specified in Article 5/2 (c) of the Law.
The data processing activities we carry out in order to fulfill our legal obligations are based on the legal reason specified in the provision of Article 5/2 (ç) of the Law.
The cases where personal data are processed for the resolution of disputes are based on the legal reason for the establishment, use or protection of a right specified in Article 5/2 (e) of the Law.
Marketing and advertising activities can be carried out on the basis of the explicit consent legal reason specified in Article 5/1 of the Law.
Activities based on improvement of services and customer satisfaction and communication purposes are carried out on the basis of legitimate interest legal grounds regulated under Article 5/2 (f) of the Law.

COLLECTION METHODS OF PERSONAL DATA

Buykanat can collect personal data electronically through call center and e-mail channels, membership registration forms, web analysis tools and cookies within the scope of the services it offers to the User and the data processing purposes stated above. In addition, personal data are collected in cases where the User communicates with Buykanat through other methods.

TRANSFER OF PERSONAL DATA

Being highly sensitive about the security of personal data and complying with the relevant legislation provisions, Buykanat shares personal data only to the extent necessary, in accordance with the law; Apart from that, it does not transfer it for any commercial purpose or sell it to third parties.

In addition, the User may share his personal data with Buykanat's business partners and suppliers from whom he procures external services within the framework of the conditions specified in Articles 8 and 9 of the Law. If the User gives consent to the processing of personal data for the purpose of carrying out marketing, profiling and advertising activities, it is possible to transfer data to solution partners who carry out the said activities on behalf of Buykanat.

Sharing Personal Data with Official Authorities

Buykanat, website and mobile application visit or personal data regarding membership and traffic information such as browsing information; In order to fulfill its obligations arising from the legislation that Buykanat is subject to (in cases where Buykanat has a legal or administrative obligation to notify or provide information, including but not limited to fighting crime, threat to state and public security, etc.) will be able to share with the existing public institutions and organizations.

DELETING, DESTRUCTION AND ANONYMIZATION OF PERSONAL DATA

Buykanat retains the personal data it processes through its website and mobile application for the periods stipulated in the relevant legislation and / or as required by the processing purpose. In case of the expiration of this period, personal data are destroyed in accordance with the Law and the Regulation on Deletion, Destruction or Anonymization of Personal Data.

MEASURES TAKEN TO ENSURE DATA SECURITY

Buykanat takes all appropriate technical and administrative measures to ensure that personal data are processed in accordance with the law and to reduce risks such as malicious use, unauthorized access, sharing, destruction or modification of personal data.

You can find detailed information about the technical and administrative measures taken to ensure data security in Buykanat Personal Data Protection and Processing Policy.

COOKIES

Buykanat, to improve the user's website experience, etc. uses cookies for purposes. For detailed information on cookies, you can review the Cookie Policy.

WEB MONITORING

Buykanat website, Google, Inc. (“Google”) collects and stores data for analysis, marketing and optimization purposes using Google Analytics, Google Ads, Business Manager and Google Remarketing, and Ads Manager applications provided by Facebook. You may refuse to be tracked by Google Analytics for your current web browser with effect for the future by clicking here. You can click here to prevent being tracked by Facebook.

Detailed information about web tracking can be found in Google Privacy Policy and Facebook Privacy Policy.

6.PERSONAL DATA OF CHILDREN

Buykanat website and mobile application are foreseen to be used by adults, and the services provided are not intended for children. In order for those under the age of 18 to use the services offered by Buykanat, the parent or guardian of Buykanat has the right to delete this information. However, in limited circumstances where purchases and deliveries are carried out and the purchase of other services or other exceptional circumstances, Buykanat may only process personal data of children with the consent of the parent or guardian.

SOCIAL MEDIA ADDITIONS

Various social media plug-ins have been integrated into the Buykanat website. Some of the User information is shared with social media providers when one of the integrated social media buttons is clicked. If the User is logged in to the social media account at the same time or if the social media cookies are stored in the User's browser, the social media provider may recognize the visit on our website or mobile application and display these activities on the User's social media profile.

Even if the user does not have an account on a social network (for example Facebook), the provider of the plug-in is not logged in, or the plug-in is not clicked, it is possible for social media providers to record information such as the URL information or IP address of a website visited.

In order to prevent social networks from associating your visit to the Buykanat website with your user accounts, you must log out of your user account before visiting our website and use the membership you have specially created on our website while logging into Buykanat.

For more information on social media plug-ins integrated into the Buykanat website, we recommend that you read the privacy policy of the relevant social media.

Facebook: https://tr-tr.facebook.com/privacy/explanation

Twitter: https://twitter.com/en/privacy#update

Google/Youtube: https://policies.google.com/privacy?hl=tr&gl=ZZ

Pinterest: https://policy.pinterest.com/tr/privacy-policy

Instagram: https://help.instagram.com/155833707900388

Linkedin: https://www.linkedin.com/legal/privacy-policy?_l=tr_TR

USER'S RIGHTS

The user, as the data owner, by applying to Buykanat;

Learning whether your personal data is being processed,
Requesting information if personal data has been processed,
Learning the purpose of processing personal data and whether they are used appropriately for their purpose,
To know the third parties in the country or abroad to whom personal data has been transferred,
To request correction of personal data in case of incomplete or incorrect processing and to request notification of the transactions made within this scope to third parties to whom personal data have been transferred,
To request the deletion or destruction of personal data in the event that the reasons requiring its processing disappear, despite the fact that it has been processed in accordance with the provisions of the law and other relevant laws, and to request the notification of the transactions made within this scope to third parties to whom personal data has been transferred,
Object to the occurrence of an unfavorable result by analyzing the processed data exclusively through automated systems,
It has the right to demand the compensation of the damage in case of damage due to the processing of personal data in violation of the Law.

In the event that the User submits his requests regarding the abovementioned rights to Buykanat in accordance with the application procedures stipulated in the Communiqué on Application Procedures and Principles to the Data Officer, it will conclude it free of charge as soon as possible and within 30 (thirty) days at the latest, depending on the nature of the Buykanat request. However, if the transaction requires an additional cost, Buykanat may charge the fee in the tariff determined by the Personal Data Protection Board.

You can find more detailed information about the processing of personal data by Buykanat and the provision of data security in Buykanat Personal Data Protection and Processing Policy.

CHANGES TO THE PRIVACY POLICY

Buykanat can make changes in this Privacy Policy at any time. These changes take effect on the day the changed new Privacy Policy is published. Necessary notifications will be made to the Users in order to be informed about the changes in this Privacy Policy.